LoisMax3rd's profile

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6 Messages

Wednesday, April 22nd, 2026 9:03 PM

Non Delivery email

I keep getting Non Delivery emails when I forward the many phishing emails I get to:  abuse@*,spam@*, phishing@* or phish@*   I call the security phone number every time this happens.   Why can't the IT department change the code to accept these emails before the filter the true spam emails ???   I worked in IT over 30 years and know this logic is possible before the filter.

Your message was not delivered to its intended recipient(s) because our automated spam filtering tools recognized one or more characteristics of your message as potentially associated with spam. Our policies prohibit the transmission of spam using Comcast's platforms and services.

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309 Messages

1 hour ago

I put the same question and was eventually led to someone higher in the IT department. I found it unbelievable that a spam/phishing email forwarded to the abuse@ location, would be treated as spam/phishing.He actually told me the following, in response. Once a spam/phishing email has been forwarded to the abuse@ location and is accepted, when any more emails follow that one, if they are copies of the accepted one, they will return a non-delivery response to any of the copies, with the above explanation. As a 40+ year (retired) software engineer, I could not believe the answer! Assuming I was told the facts, this is the most ridiculous design I've ever seen. This from a 100+ billion dollar company.

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