1 Message
No new emails
Dear Comcast,
I have not gotten any new emails since Friday. I usually get about 10 each day. Could you help straighten this out.
Thank you,
Patricia
1 Message
Dear Comcast,
I have not gotten any new emails since Friday. I usually get about 10 each day. Could you help straighten this out.
Thank you,
Patricia
XfinityJoe
Official Employee
•
475 Messages
5 months ago
@user_237gsc Thank you for reaching out on the forum! Our team would be happy to look into your email concern with you.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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