Our team is here to help, user_9g0bzc! When you have a moment, could you walk me through the steps you’re taking to access your email and let me know if you’re seeing any specific error codes or messages? Are you able to sign in through the Xfinity Connect site and view your emails there? Also, have you already transitioned to the Yahoo email?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello, @hod1957. I appreciate you making us aware that you're not receiving emails via Forums. I would be more than happy to help figure out a solution to this problem you're having. Are you using a third party email server? Also, is this on online or on your phone?
user_9g0bzc
Visitor
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1 Message
2 days ago
Same problem here. Please help!
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XfinityRaul
Official Employee
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2.7K Messages
7 hours ago
Hello, @hod1957. I appreciate you making us aware that you're not receiving emails via Forums. I would be more than happy to help figure out a solution to this problem you're having. Are you using a third party email server? Also, is this on online or on your phone?
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