U

Visitor

 • 

1 Message

Tuesday, November 22nd, 2022 4:25 AM

No longer have access to my email

I had been a way for a little while now and have just recently come home and found out that my email has been disabled and no longer have any access to it since I haven’t had an active subscription. Is there anyway to re enable it, just to enough even to un-link certain accounts I have connected to it? This seems ridiculous if you have sensitive information linked to an email account. 

Latoque

Expert

 • 

29.3K Messages

3 months ago

How long has it been since you signed into the account?  Are you saying you are no longer a Comcast customer?  If so, you can maintain the email but you have to sign into it periodically.  See here:

Email use by Former Customers

And here:

Email and Disconnected Service

If you still can't sign in to the account-------------------

Call Comcast security.  They might be able to get you connected again.

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329

forum icon

New to the Community?

Start Here