Visitor

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2 Messages

Tuesday, December 9th, 2025 9:55 AM

No longer getting emails via Thunderbird

Hello All,

I know this issue has popped up before for other.  I did look at some old suggestions and have tried them without success.  Everything with my Comcast/Thunderbird settup has been static for more then five years and then yesterday it just stopped working.   I can send emails via Thunderbird but it tells me because of network issues it cannot save a copy.  I get nothing in the inbox.   Comcast access via the normal web interface seems to be fine.    Any suggestions would be appreciated.

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Visitor

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3 Messages

2 days ago

I am having the same issue with my iphone and mac email apps. 

Visitor

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1 Message

2 days ago

I'm having the same issues trying to access my comcast.net email account with Apple Mail on iPhone and Mac desktop. I have checked my settings, passwords, deleted and reinstalled the email account multiple times, restarted my cable modem and wifi router. I get the same error whether on wifi or mobile internet.

I've been using this email for over a decade with relatively few problems, but the last few days it has been almost impossible to connect to Comcast IMAP email. Server errors abound.

I AM able to access my email through the Xfinity web portal, so I know my password is correct. But I'm absolutely infuriated once again by how much time I'm having to waste troubleshooting an issue that's clearly not on my end.

Visitor

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3 Messages

I contacted Xfinity and was told to wait an hour; that was 3 hours ago, and it's still not fixed. I can also access it through the web, but not on mobile apps. Hopefully, they fix it soon.

Official Employee

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3.9K Messages

2 hours ago

Thank you for reaching out. Have you migrated your email to Yahoo already? https://www.xfinity.com/support/articles/yahoo-email-migration-overview @user_8ca61z

Visitor

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2 Messages

I have not.  Did not see a invitation to do so.  Should I do it without the invite.

Official Employee

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3.9K Messages

Yes you can if you are being given the option. @user_8ca61z

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