Problem Solver
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613 Messages
No Inbound Emails
Since yesterday morning my inbound email service on my Comcast address has stopped. I can send outbound emails with no problem.
I contacted support and was escalated to 4 different people in the Philippines who have been unable to help me, they said they'd work on the problem and give me a report in 3 to 5 days.
I'm wondering if anyone else here has ever experienced anything like this????
-Alan
Accepted Solution
AlanD
Problem Solver
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613 Messages
6 years ago
OK, I think I figured out my own problem. I had been setting "Filter Rules" to discard emails from domains sending me spam, it had been working perfectly.
Just to troubleshoot, I just disabled all my filter rules, and new emails to me started coming in again. One of my 'filter rules' apparently discarded EVERYTHING that was being sent to me. I don't know which one it was, but at least I'm getting emails again. I knew setting filter rules to "Discard" emails was powerful and this proved it. It's like holding a lion by the tail!
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