Interesting - suddenly I just received 3 Community Mailer emails from this system about earning a badge. I don't need a badge. I want to ensure my email is working. I sent an email from a different account of mine to my comcast email and it still has not come through. How are your emails able to get through when others cannot?
user_o9b9qr - Our team is here to help! Can you share a bit more about what you're expieicning so we may best assist? Thank you!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityDuron
Official Employee
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374 Messages
1 month ago
Hello @user_kg9u1m, have you tried signing out and back into your email account?
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EG
Expert
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114.7K Messages
1 month ago
Concern moved here to the E-mail help section.
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user_o9b9qr
Visitor
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5 Messages
1 month ago
I also have not received emails since Sunday, 10/12/25. How to get this resolved? I have used 50% of storage. What is going on?
Thank you,
cbj
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