pwillie59's profile

Visitor

 • 

1 Message

09/02/2026 5:12 PM

No emails sent or received need imap password

I am no longer a Xfinity customer but was told I did not have to change emails to Comcast.net or Xfinity.com. I have change passwords a number of times but still get a message saying put in your imap password time after time. What fo

i

need to do to get this straightened out.

Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

7 days ago

Good Morning, @pwillie59! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do apologize for the experience with accessing your comcast.net email, and not having access to the email. How are you accessing the email? I would be more than happy to help further with troubleshooting steps. 

forum icon

New to the Community?

Start Here