no comcast-to-comcast email

Hello. As of this afternoon I can't receive comcast-to-comcast emails. I have tried several test emails from my comcast account. They show as "sent" but are never delivered. A search of the forum shows this a known issue but I can't find a resolution. Thanks for your help.

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XfinityDilary

Official Employee

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2.2K Messages

2 years ago

Hello, @user_a69d05! Thanks for reaching out to our Community Forums. We appreciate the opportunity to help with your email concerns. To confirm, are you accessing the emails on our Connect website or through a third party email client (Outlook, Apple Mail)?

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user_a69d05

Visitor

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3 Messages

@XfinityDilary I've done it both ways (using xfinity web and also my postbox 3rd party email client) with the same results

2 years ago

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XfinityDilary

Official Employee

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2.2K Messages

Thanks for letting me know. To make sure we are on the same page. You are trying to send emails from one Comcast email to another. Correct? Are you experiencing the same issue if you try to send an email from any of the Comcast accounts to a third-party email?

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2 years ago

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user_a69d05

no comcast-to-comcast email

XfinityDilary

user_a69d05

XfinityDilary

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