Not applicable
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2 Messages
New Yahoo Migration Won't Move Past Password Page
Invited to Yahoo Mail. The sign up goes to the Password page then simply reloads the password page despite that being the password. No errors. Not moving to the next section. Yahoo says its Xfinity problem, so based on my past experiences with similar[Edited: "Language"] no doubt Xfinity will say its Yahoo's problem. FIX YOUR [Edited: "Language"].
XfinitySean
Official Employee
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340 Messages
27 days ago
Thanks for reaching out through our community forums, Anon267635. Sorry to hear the move over to Yahoo Mail isn't going as planned. For clarification, is this the step that's asking you to create a password, or have you already completed that step and having issues logging in?
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BruceW
Gold Problem Solver
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27K Messages
27 days ago
Are you entering your complete email address ending in "comcast.net" in the "Username, email, or mobile" space?
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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user_r4rfzq
Visitor
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2 Messages
2 hours ago
I will be piggybacking on this post as I cannot figure out how to post.
I received the invite to move to Yahoo and I am reviewing the instructions at
https://help.yahoo.com/kb/SLN36803.html
Creating “strong password” ; part of the initial steps for migration
at minute 1:30, one is directed to create a “new strong password for your account”.
Question: What is this password for and when is this password supposed to be used? Is this a new password for the Yahoo email account? Does this mean that once this is entered, this password needs to be used for any future access for this email account, INCLUDING when adding Yahoo mail to Apple Mail on a Mac? I am confused by the many different passwords during this transition, as later on I am told that one has to also create an App password for Apple mail (not icloud mail which I do NOT use). Can someone please help and clarify what the "new strong password" is for vs. the one time "app password" for Apple Mail? I hope that I will be notified if an answer will be posted. Thanks.
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