Contributor
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100 Messages
new web e-mail
Can not open my emoticons on my new web e-mail. When I click on it no pictures show up, sometimes it will say people. or previously used, but still no pictures, I wrote a few days ago, but then they came on for just a few hours, now can't get them to open again. Can any one help? Why do they come on once in awhle, not then be able to get them? Thank you for any help.
Again
Expert
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31.9K Messages
6 years ago
Have you cleared your browser cache?
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patty1935
Contributor
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100 Messages
6 years ago
Yes I did, but still continues to come up people or recently used, no pictures. Thank you for answering my message. Pat
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Again
Expert
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31.9K Messages
6 years ago
Have you tried a different browser?
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patty1935
Contributor
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100 Messages
6 years ago
Yes, but it still didn't work. When Comcast 1st fixed the new e-mail, it worked fine the 1st few days, then the pictures just stopped coming on. When I click on it the word people comes up, or ones you have used before, just never shows the pictures. Don't make sense to me.
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patty1935
Contributor
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100 Messages
6 years ago
Yes, I have cleared my browser cache. Tried several things just can't get the pictures to come on. Thank you for replying. Patti
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scifibird
New Poster
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2 Messages
6 years ago
Same thing is happening to me - cannot use emoticons - only words appear when i click on icon "people" or "recently used"
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patty1935
Contributor
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100 Messages
6 years ago
I have tried several different things, nothing seems to work. Doesn't make sense when it was working at the begiining. If I find a solution I will let you know, unless someone out there can figure it out. Thanks. Patti
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scifibird
New Poster
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2 Messages
6 years ago
Thanks, much appreciated!
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