New password not recognized on apple mail

I recently changed my password for Xfinity as requested since the breach. Now my email doesn't work on my Mac. It works fine on my iPhone.

It was suggested that I delete my email account off my Mac and re add it. That didn't work. I also deleted my history and restarted my computer.

Any other suggestions.

Thanks

Responses

Again

Expert

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31K Messages

11 months ago

@rockykj

I recently changed my password for Xfinity as requested since the breach. Now my email doesn't work on my Mac. It works fine on my iPhone.

It was suggested that I delete my email account off my Mac and re add it. That didn't work. I also deleted my history and restarted my computer.

Any other suggestions.

Thanks

Did you change your password in all the places needed on your Mac?

3

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rockykj

Frequent Visitor

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8 Messages

I believe so. What would I have missed?

11 months ago

0

rockykj

Frequent Visitor

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8 Messages

Thank you for your help. I changed my password again on Xfinity and it worked. I guess the third times a charm!

11 months ago

0

Hello @rockykj, Thanks so much for taking a moment out of your day to leave a post on our community forum. I'm glad your issue has been resolved. If you need anything in the future please feel free to make another post and a Digital Specialist, Forums Expert, or community member will help you as soon as possible. I hope you have a great rest of your night and stay safe.

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11 months ago

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rockykj

New password not recognized on apple mail

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