New emails are highlighted but there is no detail shown.

My emails do not show the body of text associated, the screen is blank and never fills.

Responses

EG

Expert

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109.9K Messages

4 months ago

The concern is not "Home Security Devices And Equipment" help related................... Topic moved here to the proper help section for assistance.

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XfinityDena

Official Employee

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3.2K Messages

4 months ago

I am sorry to hear you are having issues @user_cd002f I know how important your emails are to you. Are you using an app or viewing on the website?

2

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U

user_cd002f

Visitor

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2 Messages

The problem still exists! Very painful and frustrating! Really NEED SOME HELP!

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4 months ago

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XfinityAldrik

Official Employee

•

2.1K Messages

We’re here to help @user_cd002f! Could you please confirm if you are accessing the emails using an app or are you signing in using our website?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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4 months ago

0

Email

user_cd002f

New emails are highlighted but there is no detail shown.

EG

XfinityDena

user_cd002f

XfinityAldrik

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