jameil's profile

Frequent Visitor

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8 Messages

Tue, Jan 5, 2021 4:00 PM

new email goes to trash folder?

Over the last several days my email is not going into my inbox but instead it goes to the trash folder. How can I correct this?

Responses

Latoque

Expert

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28.8K Messages

5 m ago

Check to see if there is a filter set up to send messages to the Trash folder.  On the Inbox page click on the gear icon in the upper right corner, then on Settings>>>>>>Filter rules.  If there is one delete it and then change your password.

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Frequent Visitor

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8 Messages

5 m ago

Thanks, but there is nothing under filter rules.

 

 

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