Frequent Visitor
•
8 Messages
new email goes to trash folder?
Over the last several days my email is not going into my inbox but instead it goes to the trash folder. How can I correct this?
Frequent Visitor
•
8 Messages
Over the last several days my email is not going into my inbox but instead it goes to the trash folder. How can I correct this?
Latoque
Expert
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29.7K Messages
5 years ago
Check to see if there is a filter set up to send messages to the Trash folder. On the Inbox page click on the gear icon in the upper right corner, then on Settings>>>>>>Filter rules. If there is one delete it and then change your password.
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jameil
Frequent Visitor
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8 Messages
5 years ago
Thanks, but there is nothing under filter rules.
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