capel1's profile

Contributor

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17 Messages

Saturday, October 25th, 2025 4:35 AM

New email arrangement

I don't like this new arrangement.  It's not clean and easy to read and understand.

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Official Employee

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3.5K Messages

1 month ago

Greetings, @capel1! Thank you for sharing your feedback about the email arrangement. Are you talking about the layout of the email when you visit our Xfinity Email website

Expert

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33K Messages

@XfinityRay

Greetings, @capel1! Thank you for sharing your feedback about the email arrangement. Are you talking about the layout of the email when you visit our Xfinity Email website

Or the Yahoo Mail website?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Visitor

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16 Messages

If I had to guess, it would be the arrangement of the email transition. It is not clean, to may variables. I personally have gone through the forum and have 7 pages in a word document for the possible steps from Comcast and Yahoo for this transition. I have downloaded all my mail from Comcast and my three accounts are ready to be transitioned - BUT I still worry about getting "the" email and or will I miss the popup when logging in.  Two of my accounts are attached to quite a bit of work items and I don't want to loose the address.

Per another Xfinity Official Employee on here I have DM to see if I have been sent the email to transition from you all.

Thank you for your time,

Mar

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