U

Visitor

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1 Message

Thursday, May 15th, 2025 7:26 AM

New email address?

I’ve had a Comcast email account for a couple of decades. I’m wondering if a different email address is available and what I’m looking for is [Edited: "Personal Information"]. My current email is [Edited: "Personal Information"]

Official Employee

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2.2K Messages

21 hours ago

 

user_osqjiv Thanks for reaching out about an email update. We don't have a way to change your current email that exsists, but you can try to create a new ID to have that email.  

 

Gold Problem Solver

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26.4K Messages

13 hours ago

@XfinityEricB wrote: "... you can try to create a new ID to have that email."

Note that https://www.xfinity.com/support/articles/account-email-information says:

  • As of June 3, 2024, customers can't create new Xfinity Email (comcast.net) accounts.
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