Visitor
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1 Message
Need to use the same cell phone for verification on two email accounts.
I don't see a solution anywhere and one rep said (three years ago) it can't be done. Why not and why not make it happen. I know Comcast wants to completely divorce itself from email. Verizon tried a few years back and its like a restaurant no longer providing beverages with a meal. Please help or change your Podunk policy of one email, one phone.
XfinityAlfonso
Official Employee
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1.8K Messages
9 days ago
Hello user_ksrb3z thank you so much for taking the time to reach us here via our Xfinity Forums with these questions regarding your email account. At Xfinity, we do take steps to ensure that your account is as secure as possible. Part of that process is our 2-Factor Authentication, which does require a separate email and cell phone number to be assigned to each Xfinity profile. This also translates to email logins as well.
Two-step verification for signing in to the Xfinity website and app
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