Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Please post the nature of your issue in detail right here, but be sure to exclude any personal information, and a representative will reply to you here shortly.
Hello user_l1ociq! Our Xfinity Assistant chat has the ability to connect you with a live support agent based on the nature of the concern itself, but should you not be able to find the answers you need from it, our community forum is a great place to turn 👍 We appreciate you taking the time to stop by and want to help with any outstanding questions or concerns you many have regarding your account! Would you mind providing some details on what we can help with today?
user_l1ociq If the chat is not connecting you to an agent we would be happy to try and help you here. What is going on?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
•
114.1K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Please post the nature of your issue in detail right here, but be sure to exclude any personal information, and a representative will reply to you here shortly.
0
0
XfinitySeth
Official Employee
•
574 Messages
2 hours ago
Hello user_l1ociq! Our Xfinity Assistant chat has the ability to connect you with a live support agent based on the nature of the concern itself, but should you not be able to find the answers you need from it, our community forum is a great place to turn 👍 We appreciate you taking the time to stop by and want to help with any outstanding questions or concerns you many have regarding your account! Would you mind providing some details on what we can help with today?
2
0