U

Visitor

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1 Message

Mon, Jul 19, 2021 7:15 PM

Need new IP address

I have spent hours today and gotten nowhere. No one seems to understand English. The IP address I have been using for quite a while is on many block lists and my emails are going into people's spam folders. This is a HUGE problem for me and my ability to connect with potential clients. It is not a hosting issues, it is an IP issue. I can not get a new IP address simply by doing a ipconfig/release as was initially suggested and no one at this company seems to be able to do anything. I have cancelled my services effective 30 days from now because of this. 

Responses

NoNoBadPuppy

Contributor

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146 Messages

2 m ago

As a non-business subscriber, you are randomly assigned an IP address from those available in your area.  You will receive a new IP address on an interval determined by the carrier.  Your IP address will not remain the same (known as a static IP address), unless you are specifically paying for it.  You can see what your currently assigned IPV4 and IPV6 IP addresses are by visiting

https://whatismyipaddress.com/

In a couple of days, your IP addresses will be different, depending upon the interval the carrier has set for IP address renewal. 

NoNoBadPuppy

Contributor

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146 Messages

2 m ago

Here is an explanation of how IP addresses allocations work: 

https://whatismyipaddress.com/keeps-changing

NoNoBadPuppy

Contributor

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146 Messages

2 m ago

One final comment; you can try unplugging your modem, waiting 30 seconds, and then plugging it back in.  Sometimes that gives you a different IP address than you had before you unplugged it, but it doesn't always work; you are assigned an IP address from those that are currently not in use, and sometimes you get the same one that you just 'released'. 

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