Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
user_a4ykd4 Hi there! Email is vital for keeping in contact so I'm sorry that you are having trouble with accessing your email account. I would love to help out. Do you usually access your email from connect.xfinity.com? Or do you use a email client / mobile app to receive your comcast.net email? If you are using a email client or mobile app, please check connect.xfinity.com to make sure you are able to sign into your email and access the inbox.
@BruceW thank you for providing the website as well. It is the best place to start. 😀
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
BruceW
Gold Problem Solver
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27.6K Messages
1 month ago
Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
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XfinityPaula
Official Employee
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2.2K Messages
1 month ago
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