Visitor
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1 Message
My Xfinity app keeps signing me out and I have to keep signing in to see my email. How do I correct this?
The last few days, when I sign into my Xfinity app for my email it does not give me the choice to click keep signed in. Therefore, I am having to sign in a lot, each time. How do I correct this?
XfinityNasser
Official Employee
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2 Messages
4 hours ago
Hello @user_3rekpq, thank you for reaching out to us over the Xfinity Forums. We love that you're using the Xfinity app to manage your account and communications, it's a great source.
For security purposes, keeping up with the industry standard on security measures, there isn't a way to stay permanently signed in to the Xfinity app.
For a more seamless sign-on experience, you can enable 2-factor authentication on your Xfinity account so that you can use a quick verification by code instead of a full sign-on.
Here is a link to enable 2-factor authentication on your Xfinity account: https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup
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