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user_lzv9x0
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Friday, June 20th, 2025

My user name and password o longer work since I had to buy a new phone

My username and password no longer work for my Comcast email acct since I had to buy a new iPhone 

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2 months ago

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NoNoBadPuppy

Problem Solver

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723 Messages

2 months ago

Buying a new phone does not change your password. What error are you getting when you attempt to log in?

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XfinityChristy

Official Employee

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2.2K Messages

2 months ago

 

user_lzv9x0 Thank you for reaching out via our Xfinity Community Forums. Are you able to access your email account when logging into your account at Xfinity.com? 

 

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