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rabbits2
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Tuesday, July 14th, 2026 2:08 PM

my unread messages are not showing as bold on the web

As of last week, all messages are shown as read?  Unread are not BOLD FACE

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1 day ago

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34.6K Messages

7 days ago

@rabbits2 

As of last week, all messages are shown as read?  Unread are not BOLD FACE

Have you cleared your cache and cookies? Signed out, then closed your browser and started a new session?

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XfinityAngie

Official Employee

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2.8K Messages

6 days ago

 

rabbits2, thank you for reaching out to Xfinity Support. Did the suggestion our expert shared work for you? 

 

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