Visitor

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1 Message

Thursday, October 9th, 2025 11:16 AM

my sent emails show my name as the recipient not the sender how to fix this

my email sent folder shows my name as the recipient not the name of the person I am sending email to-- please fix

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Official Employee

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2.7K Messages

2 months ago

@user_tdg5mm

 

 Thanks for reaching out to us,  You can fix it by clicking your display name in the upper-right corner of Xfinity Email, going to My Account to change your name across all Xfinity products, or using the Edit names option in the compose window's "From" line to change it just for that message. For email clients, it may be a setting that needs to be changed in the account's IMAP information

 

If could also be a change in your folder's view settings, where it's now showing the "From" field instead of the "To" field. To fix it, you need to change the columns displayed in your Sent Items folder to show the "To" column again

2 Messages

I have this problem as well, how do I change my Sent folder's settings to show the To address and not the From address?  this just started today.  I don't see where I can change the online comcast Sent folder settings.

Visitor

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1 Message

I have the problem as well, and it just started. There is no "to" in the link for sorting. Just things like date, from, conversation ascending descending, etc. There is no "to" PLEASE help!!!

Official Employee

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463 Messages

 

user_hntlhw Could you please confirm if you have tried checking the previous steps above as well?

 

 

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