4 Messages

Monday, August 26th, 2024 7:11 PM

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my prepaid card signup bonus was supposed to be emailed to me per the website. I've checked my email accounts and spam folder, nothing

my prepaid card signup bonus was supposed to be emailed to me per the Incentive Status page of the website.  I've checked my email accounts and spam folder, nothing.  /spent 90 minutes on the phone with support, nothing.  Didn't even know what I was talking about.  NONE of the automated telephone trees address this simple issue.

I assume [Edited: "Language"] is doing this intentionally to get people to give up, instead of mailing a physical card to the address they have for my service.

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34.3K Messages

2 years ago

@user_mnb290 

my prepaid card signup bonus was supposed to be emailed to me per the Incentive Status page of the website.  I've checked my email accounts and spam folder, nothing.  /spent 90 minutes on the phone with support, nothing.  Didn't even know what I was talking about.  NONE of the automated telephone trees address this simple issue.

I assume Xfinity is doing this intentionally to get people to give up, instead of mailing a physical card to the address they have for my service.

When did you sign up for prepaid?

4 Messages

2 years ago

uhhh...  Hello?  What about my issue and clarification was "inflammatory"?

(edited)

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