New Poster
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3 Messages
My new email will not accept email messages.
Using my regular email [Edited: "Personal Information"]
I then receive an error, my new email will not accept email messages. The error message below,
The message could not be sent. Error message from mail transport server: 452 - 452 4.1.1 < [Edited: "Personal Information"]> recipient mailbox unallocated
Can you fix it?
Again
Expert
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31.2K Messages
4 years ago
@tim4962
If you're sending from a non-Comcast email to your new Comcast email, make sure you are putting in the correct email address.
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XfinityJoeTru
Official Employee
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7K Messages
4 years ago
Hi tim4962. Thanks for visiting and posting on our Forum. I can assist with troubleshooting your email address that is not receiving. I'll need to gain access to your account to check provisioning. To get started, please send us a direct chat message with your full name and service address. To do so, click on the chat icon located at the top right of this forums page, search Xfinity Support, then type and send a message.
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