tim4962's profile

New Poster

 • 

3 Messages

Sun, Apr 11, 2021 1:50 PM

My new email will not accept email messages.

 
 
I then receive an error, my new email will not accept email messages. The error message below,
 
The message could not be sent. Error message from mail transport server: 452 - 452 4.1.1 < [Edited: "Personal Information"]> recipient mailbox unallocated
 
Can you fix it?

Responses

Again

Expert

 • 

25.5K Messages

1 m ago

@tim4962 

If you're sending from a non-Comcast email to your new Comcast email, make sure you are putting in the correct email address.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

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6.7K Messages

1 m ago

Hi tim4962. Thanks for visiting and posting on our Forum. I can assist with troubleshooting your email address that is not receiving. I'll need to gain access to your account to check provisioning. To get started, please send us a direct chat message with your full name and service address. To do so, click on the chat icon located at the top right of this forums page, search Xfinity Support, then type and send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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