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Shea1969
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9 Messages

Monday, August 25th, 2025

My ISP Switched To Amazon Technologies

Don't know how but my ISP switched to Amazon Technologies from SMTP.Comcast.  I'm not getting email to my account and I don't know why it switched or how to switch it back

Any ideas how I can get my SMTPback to SMPT.COMCAST.NET from Amazon Technologies?

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1 month ago

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Again

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1 month ago

@Shea1969 

Don't know how but my ISP switched to Amazon Technologies from SMTP.Comcast.  I'm not getting email to my account and I don't know why it switched or how to switch it back

Any ideas how I can get my SMTPback to SMPT.COMCAST.NET from Amazon Technologies?

What third party email app are you using?

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Shea1969

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1 month ago

Outlook on my Windows PC. I can get mail via my cell phone on the Outlook app and through Xfinity webmail.

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Again

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@Shea1969​ 

Outlook on my Windows PC. I can get mail via my cell phone on the Outlook app and through Xfinity webmail.

Use the directions found here.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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1 month ago

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XfinityOrlandoM

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@Shea1969

Thanks for reaching out to us I do apologize for any inconvenience you're having.

 

The information that @Again provided is great information on how you can access your e-mail and your settings

 

Let us know if the information that was provided helped resolve your issue

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 month ago

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Shea1969

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Thank you but it seems to be resolved.  It was actually a VPN blocker that somehow got turned on.  Thank you for the follow-up. 

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1 month ago

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Shea1969

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1 month ago

Thanks to all who responded.  This question is resolved.  Now to find where to close this out!

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