1 Message

Tuesday, April 8th, 2025

My emails

Not appearing and cannot send

Oldest First
Selected Oldest First

Official Employee

 • 

1.9K Messages

5 months ago

@user_mw7gda I'm sorry to hear you're having an issue with sending and seeing your emails. Our team would like to resolve this for you.

Is this happening through the XFINITY email site or are you using a different email client such as Outlook etc?

Are you using an app, website or saved linked to check your email?

Are you seeing any error messages when you send your emails? 

Is his happening with only one email recipient or multiple recipients?

 

Visitor

 • 

1 Message

16 hours ago

Why have my emails disappeared?

Official Employee

 • 

548 Messages

 Hello @user_f4szkz Do you access your email with a program like Outlook, Apple Mail, or Thunderbird? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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