Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having. What happens when you try to access email?
Thank you for reaching out, and I'm sorry to hear you're having trouble accessing your Comcast email account. I'd be happy to help look into this with you. Can you please provide a few more details about the issue you're experiencing? For example:
Are you receiving an error message when you try to sign in? Have you forgotten your password or username? Are you unable to access your email through the Xfinity website, a mobile app, or an email program such as Outlook? When did the issue first begin?
The more information you can provide, the better I'll be able to assist you. 😊
BruceW
Gold Problem Solver
•
27.5K Messages
2 days ago
Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having. What happens when you try to access email?
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XfinityRichard
Official Employee
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3.4K Messages
12 hours ago
Thank you for reaching out, and I'm sorry to hear you're having trouble accessing your Comcast email account. I'd be happy to help look into this with you. Can you please provide a few more details about the issue you're experiencing? For example:
Are you receiving an error message when you try to sign in?
Have you forgotten your password or username?
Are you unable to access your email through the Xfinity website, a mobile app, or an email program such as Outlook?
When did the issue first begin?
The more information you can provide, the better I'll be able to assist you. 😊
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0