Thanks for reaching out to us, Xfinity customers are no longer able to create new comcast.net email addresses. However, you can add an alternate personal email address to your Xfinity account for communications and security verification, or add an external email account (like Gmail) to your Xfinity inbox. https://www.xfinity.com/support/articles/update-account-preferences
Hello, @1summertimE can you provide more detail about the issue you are having getting into your email. For example, are you able to log in and is it buffering? Is there an error message or code that pops up? Does the address connect.xfinity.com load?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityOrlandoM
Official Employee
•
3.6K Messages
3 months ago
@user_hsgr9n
Thanks for reaching out to us, Xfinity customers are no longer able to create new comcast.net email addresses. However, you can add an alternate personal email address to your Xfinity account for communications and security verification, or add an external email account (like Gmail) to your Xfinity inbox. https://www.xfinity.com/support/articles/update-account-preferences
0
0
EG
Expert
•
120.2K Messages
3 months ago
Concern moved here to the E-mail help section.
2
0