My email

You changed my emails to date rec’d!!

I use a-z, would you please change it back!!!

There is not a “SORT” dropdown to change it back!!!!

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XfinityRichard

Official Employee

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3K Messages

4 hours ago

Hi there, @user_q21a9u Thank you for reaching out regarding your email concerns. To change your Xfinity email sorting back from date to alphabetical (A-Z) by sender, click Sort above your email list and select From. If the Sort button is missing, ensure no emails are currently opened, then look to the right of "All" above your inbox to find it.-Richard

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user_q21a9u

Visitor

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2 Messages

Nope! Nothing like that available!!

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3 hours ago

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XfinityRichard

Official Employee

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3K Messages

I'm sorry to hear that, @user_q21a9u To restore the Sort Menu, please try following.-Richard

Unclick Opened Emails: If you have a specific email already open or selected, the "Sort" button may disappear and be replaced by other options like "View". Click away from any open message to return to the general inbox view.
Check the "View" Menu: Look for a "View" link near the top right of your window. In some interface versions, sorting options are tucked under this menu.
Use Mobile "Edit": If you are on a phone or tablet, the sort option is often located by first selecting "Edit".
Clear Browser Cache: If the button is still missing, clearing your browser’s cache and cookies can often fix interface display issues

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3 hours ago

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EG

Expert

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116.6K Messages

3 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.

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user_q21a9u

My email

XfinityRichard

user_q21a9u

XfinityRichard

EG

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