Visitor

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1 Message

Saturday, March 7th, 2026 11:05 PM

my email

my email is not appearing on my computer

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Official Employee

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3K Messages

5 months ago

Thank you for reaching out here. I will be happy to look further into that issue if you are still not seeing those emails. Have you migrated your service over to Yahoo? Are you using a third party like Outlook to access your account?

Visitor

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2 Messages

No I have not changed anything should be able to log into my email

Visitor

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2 Messages

comcast.net email acts like it is dead.  Hope is extremely hard to get.  You've effectively left tons of users STRANDED

Official Employee

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907 Messages

Hello @user_21hw71, as stated previously have you tried the migration to Yahoo? https://welcome.yahoo.com/

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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2 Messages

4 months ago

Cant find the log in section to my email like I have been doing for 10+ yrs

Expert

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34.6K Messages

@user_4c8byf

Cant find the log in section to my email like I have been doing for 10+ yrs

Have you transitioned to Yahoo! Mail?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

Visitor

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1 Message

No.  I want to review my actual email.  Find out what others are trying to tell me

Official Employee

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2.9K Messages

 

user_46p2h7 Hello and thank you for reaching out via our Xfinity Community Forums. I would be happy to help you gain access to your emails. Are you trying to review them at Xfinity.com or are you using an email client like Outlook? Also are are you getting some sort of error message when you try to read them? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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