Thank you for reaching out here. I will be happy to look further into that issue if you are still not seeing those emails. Have you migrated your service over to Yahoo? Are you using a third party like Outlook to access your account?
Hello @user_21hw71, as stated previously have you tried the migration to Yahoo? https://welcome.yahoo.com/
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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XfinityJohnG
Official Employee
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2.8K Messages
3 months ago
Thank you for reaching out here. I will be happy to look further into that issue if you are still not seeing those emails. Have you migrated your service over to Yahoo? Are you using a third party like Outlook to access your account?
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user_4c8byf
Visitor
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2 Messages
2 months ago
Cant find the log in section to my email like I have been doing for 10+ yrs
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