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Wednesday, February 5th, 2025 3:12 AM

My email messages are not coming in.

My email was hacked last Sunday, On Monday I went to the Valley River Xfinity store.  My password was changed.  Now I am not receiving any new emails.

Expert

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31.1K Messages

4 days ago

@user_guxnck 

My email was hacked last Sunday, On Monday I went to the Valley River Xfinity store.  My password was changed.  Now I am not receiving any new emails.

How are you getting your emails? from the web page or from a third party email client?

 If your email was hacked, go to the web page and click on the gear icon, and then on Settings.  Check to see if your email is being forwarded.

Official Employee

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1.2K Messages

2 days ago

 

user_guxnck I am glad you were able to go into the Xfinity store for assistance, and my team can help you with your email concerns today. Did you have issues receiving emails after the password change? 

 

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