suzanneathome's profile

New Poster

 • 

1 Message

Thursday, November 14th, 2019 4:00 AM

Closed

My email folders when added are not adding to my folder list

Hey Comcast what is up...I just went to comcast and I am reoganizing my email folders.

to make a transition from my gmail account.   So I started to creat my folders and sub folders

and there is on sensitive folder that I am unable to add a sub folder to...??? I have tried 3 separate time and the folder never adds itself into my subfolder, but when I create the other folders they seem to go right where I want them to go.  Why is this happening.  Sort of like the disappearing folders but not really..   Anyone having this issue?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

29.7K Messages

6 years ago

Assuming you are using only the webmail interface and a browser, exactly what happens when you try to add the folder?  Anything?  How are you trying to add it?

forum icon

New to the Community?

Start Here