suzanneathome's profile

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1 Message

Thu, Nov 14, 2019 4:00 AM

My email folders when added are not adding to my folder list

Hey Comcast what is up...I just went to comcast and I am reoganizing my email folders.

to make a transition from my gmail account.   So I started to creat my folders and sub folders

and there is on sensitive folder that I am unable to add a sub folder to...??? I have tried 3 separate time and the folder never adds itself into my subfolder, but when I create the other folders they seem to go right where I want them to go.  Why is this happening.  Sort of like the disappearing folders but not really..   Anyone having this issue?

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Responses

Latoque

Expert

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28.7K Messages

1 y ago

Assuming you are using only the webmail interface and a browser, exactly what happens when you try to add the folder?  Anything?  How are you trying to add it?

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