JJN1's profile

Visitor

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4 Messages

Mon, Apr 12, 2021 4:20 PM

my display name ALWAYS shows COMCAST

I want my display name to be MY NAME. Even though many many tech support people have lead me through  the standard procedure, COMCAST remains my display name

Can anybody fix this?

John

Responses

Official Solution

Again

Expert

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25.5K Messages

24 d ago

@JJN1 Log into webmail and click on Compose.  When the window opens click on the down arrow at the end of the From field.  Click on Edit names.  In the window that opens type in what you want to show in the field and click Save.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Visitor

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4 Messages

24 d ago

Yes, that did it 

Thank you

John N

Visitor

 • 

4 Messages

24 d ago

Yes, that did it

Thank you

John N

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