My Comcast e-mail suddenly stopped receiving some e-mails from one specific sender August 15th 2020.
I don't know where else to ask this. I've tried calling the 1-800 support but it sounds like they don't understand the problem, especially when it's escalated and reaches somebody in a different country. They don't even read back the ticket number before hanging up on me.
On August 15th, I suddenly stopped receiving some e-mails from
I had been receiving them fine for over 15 years until they suddenly stopped. They're not in my spam box. I turned off all of my filters, even though none would've caught them or were set to delete messages. I have had their address in my address book for as long as I've been receiving them so that's not either. I did not accidentally unsubscribe as transactional e-mails don't have a link to do so. I have no problems sending e-mail to them either, as I reported this problem as potentially on their end. I've changed practically nothing since I set up this e-mail account over 15 years ago.
I confirmed with BigBadToyStore that notifications are being generated. I've created a new account through a domain that I control and it's receiving messages. I talked to another BBTS customer with a Comcast e-mail and they've said they're receiving messages. This morning I created a new account on a new Comcast e-mail and it's receiving messages. Although BBTS has confirmed issues with other Comcast customers, so far what I see is that it's only from this address to mine that's not working.
How can I get my e-mail (