U

Visitor

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1 Message

Mon, Apr 19, 2021 10:08 PM

My Comcast e-mail accounts ( [Edited: "Personal Information"] & [Edited: "Personal Information"]) are totally screwed - e-mails lost/not working

In mid-March 2021 Comcast allowed my [Edited: "Personal Information"] to be hacked.  I lost years worth of important e-mails & it does not work any more.  I worked hours with Xfinity chat & in person with no luck.  In early April my [Edited: "Personal Information"] account suffered the same fate.  Can Xfinity completely restore these accounts & provide full security?  I'd prefer to stay with Xfinity with my bundle.  HELP!

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Again

Expert

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25.5K Messages

23 d ago

@user_4d7a91 

You might want to call Comcast's CSA (Customer Security Assurance).  They may be able to help.  Their phone number is (888) 565-4329. 

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