gizmo37's profile

Contributor

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38 Messages

Wed, Oct 9, 2019 8:00 AM

My Comcast Account

I got an email with a subject line of My Comcast Account.  The email said they were holding several emails due to the upgrade in internet service and to sign in to get them.  Well since i am already signed in why should i have to sign in again and I haven't.  Is this a legit email from Comcast.  The address that the email is from is notification@comcastcommunity.gd.com.  Since you can't get a customer service agent who can speak English why bother to call them.

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BruceW

Gold Problem Solver

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22.4K Messages

2 y ago


@gizmo37 wrote: ... Is this a legit email from Comcast. ...

No, the address in not valid. If you can check the message in webmail, look for the Xfinity Verified logo -- see https://www.xfinity.com/support/articles/comcast-verified-email. Any legitimate email from Comcast/Xfinity should have the logo when viewed at https://connect.xfinity.com/.

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