Thank you for reaching out to us @trino! I can understand how stressful that would be, especially if you use the Comcast email address as your primary email address.
A step you can try now: If you’re still able to sign in or recover the ID, try using the Xfinity username/password recovery tools here: https://www.xfinity.com/password https://www.xfinity.com/username
XfinityAldrik
Official Employee
•
2.6K Messages
5 hours ago
Thank you for reaching out to us @trino! I can understand how stressful that would be, especially if you use the Comcast email address as your primary email address.
A step you can try now:
If you’re still able to sign in or recover the ID, try using the Xfinity username/password recovery tools here:
https://www.xfinity.com/password
https://www.xfinity.com/username
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