Visitor
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22 Messages
Move to Yahoo not working
I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.
Visitor
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22 Messages
I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.
Again
Expert
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34K Messages
2 days ago
@user_4e67a0
Did you get the invitation to migrate to Yahoo! Mail? Did you agree to the Terms of Service and Privacy Policy.
Did you try logging in to your email account at Xfinity like you always have?
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user_4e67a0
Visitor
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22 Messages
2 days ago
Get the invitation to migrate to Yahoo when I fire up Xfinity email. I enter my Comcast email address on the Sign In screen and click Next. The screen asking for password says "By signing in, you are agreeing to the Terms of Service and Privacy Policy" - no separate button or box to click. When I click the "Sign In" button, it spins for a couple of seconds, then looks like I never clicked the button. Yes I can log in to my Xfinity email account.
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XfinityJoe
Official Employee
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1.3K Messages
8 hours ago
Good morning @user_4e67a0 were you able to complete the upgrade to Yahoo Mail?
https://www.xfinity.com/support/articles/yahoo-email-migration-overview
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user_4e67a0
Visitor
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22 Messages
7 hours ago
Nope, same frustrating nonsense.
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user_4e67a0
Visitor
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22 Messages
5 hours ago
Finally got in with different browser. BIG MISTAKE, lost everything in my Inbox that I had read. Moved over other folders and 4 unread messages. Wish I had never moved. I don't like this app.
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user_4e67a0
Visitor
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22 Messages
5 hours ago
Finally figured out how to find them. Not a smooth transition,
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user_4e67a0
Visitor
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22 Messages
5 hours ago
And I have to pay not to get bombarded with ads. I want to go back to Xfinity. I do not like this app.
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