Visitor

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19 Messages

Wednesday, April 22nd, 2026 3:24 PM

Move to Yahoo not working

I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.

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Expert

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34K Messages

2 days ago

@user_4e67a0 

I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.

Did you get the invitation to migrate to Yahoo! Mail?  Did you agree to the Terms of Service and Privacy Policy.

Did you try logging in to your email account at Xfinity like you always have?

Visitor

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19 Messages

1 day ago

Get the invitation to migrate to Yahoo when I fire up Xfinity email. I enter my Comcast email address on the Sign In screen and click Next. The screen asking for password says "By signing in, you are agreeing to the Terms of Service and Privacy Policy" - no separate button or box to click. When I click the "Sign In" button, it spins for a couple of seconds, then looks like I never clicked the button. Yes I can log in to my Xfinity email account.

Official Employee

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1.3K Messages

2 hours ago

Good morning @user_4e67a0 were you able to complete the upgrade to Yahoo Mail?

https://www.xfinity.com/support/articles/yahoo-email-migration-overview

Visitor

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19 Messages

39 minutes ago

Nope, same frustrating nonsense. 

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