Visitor
•
10 Messages
More Yahoo Transition Confusion
I access my email through https://connect.xfinity.com/appsuite and stay logged in There is no invitation to transition there, but if I go to the page Xfinity Email Login - Access and manage your account this comes up:
A better email experience is waiting for you
We're inviting you to upgrade your Comcast.net email account to Yahoo Mail for a better email experience at no extra cost. Your email address stays the same – and your messages, folders, and contacts do, too.
But if I click the "Sign in" link, it just goes to my usual eamil, and if I click "Learn more" it just goes to the Xfinity FAQ page.
Am I invitted to upgrade now or not. And if so, how do I get there?
XfinityDena
Official Employee
•
4K Messages
8 hours ago
Thank you for reaching out. If you are using the link https://connect.xfinity.com/appsuite and you do not have the notification to migrate to Yahoo then your account has not been invited yet. Have you checked the link: https://www.xfinity.com/email ? Once completed You should see "Your Comcast.net email account is accessible at Yahoo Mail. Head to Yahoo Mail to sign in and access your Comcast.net email account" @Ge57u
2
0
BruceW
Gold Problem Solver
•
27.1K Messages
7 hours ago
In my experience the "migrate" invitation doesn't appear if I stay logged in to webmail. It only shows up when I go from "logged out" to "logged in".
What do you see when you log in to https://xfinityconnect.email.comcast.net/emailMigration? If your account is ready to be migrated the page should say "You're invited to upgrade ..." and have a "Get started" button. If not, I'd imagine they just haven't got around to your account yet. Or something is badly broken . . .
Also note that Comcast/Xfinity has been saying over the past week or two that, for now at least, migrating to Yahoo is optional and connect.xfinity.com will continue to work until further notice.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
2
0