Sat, Sep 19, 2020 5:00 PM
Why does the "Monthly Data Usage" graph under "Internet Service" in "My Account" never contain any data when I look at it? You'd think I haven't been surfing or streaming at all. It's always empty.
8 m ago
Diamond Problem Solver
Didn't know such a thing exists. Thanks for the information.
Gold Problem Solver
@DoctorSleep wrote: Didn't know such a thing exists. ...
See https://www.xfinity.com/support/articles/data-usage-plan, especially the "I don't see my usage meter in My Account, what do I do?" link. FWIW I am in Pennsylvania where no " data usage plans" (caps) are in effect, but I still have a bar graph and table showing usage under "Data Usage Overview" on the My Account / Devices page.