wclcd's profile

Contributor

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15 Messages

Friday, September 4th, 2026 12:25 AM

Missing Sent email

I have been using my Comcast as my primary home email for many years. I now find that although my Inbox appears to be ok (emails go back to 2011), I am missing ALL sent emails prior to May 24, 2023. Usage is only at 52% of the 10GB allowed. Please assist in recovering these missing email.

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Official Employee

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2.7K Messages

7 hours ago

Thank you for meeting us here in our community about your missing outgoing emails, @wclcd. We're happy to assist. Can you tell me how your view your email? Is it through the Xfinity app or the website connect.xfinity.com? 

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