New Poster
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4 Messages
missing 'sent' email list
My 'sent' mail folder is empty for the last month or so. If I send an email, the 'sent mail' item almost immediatley disappears from my 'sent' folder.
1 How do I get the folder to populate with my sent mail
2 This seems to be an off and on problem.
What is my solution?
[Edited: "Personal Information"]
CCJamie
Problem Solver
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322 Messages
2 years ago
@BK2210 Thanks for reaching out to us. We can help with your email concerns. If you could please send us a direct message with your name and complete service address we will assist.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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EG
Expert
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110.3K Messages
2 years ago
Concern moved here to the E-mail help section for assistance.
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