gdz2's profile

Regular Visitor

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5 Messages

Monday, December 28th, 2020 8:00 AM

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Missing or no longer getting certain emails

I am missing getting certain emails and no longer getting emails I had previously received and makes me wonder what I am missing. I am wondering what is blocking this. They are not in spam. 

No longer receive Cuisine recipes, Lunds Weekly ads, an insurance company we are dealing with, Amazon promotions, Kohls and many others. Some it took me a while to notice they have been missing. I can send to my gmail and they are sent. 

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Accepted Solution

Expert

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29.7K Messages

5 years ago

Call Comcast security and see if there is a blocking issue for those sending domains.  I know Kohls has been problematic on and off for a long time------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

Regular Visitor

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5 Messages

5 years ago

Called Comcast customer security Assurance and they didn't seem to really have an answer. Had me add something to filters under settings and remove. Then to try and have these groups resend emails. Guess I have to watch.  Not sure really answered.

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