row51's profile

Frequent Visitor

 • 

10 Messages

Monday, June 8th, 2020 10:00 AM

Closed

Missing icon on Email toolbar

The Move icon has disappeared from my email toolbar. The option is still available in More Actions menu, but there no icon to click on anymore. How do I get the icon back?

row51

Frequent Visitor

 • 

10 Messages

3 years ago

I use Microsoft Edge. This process did not work for me.

The Move icon (and Print icon) did not return to the toolbar.

Again

Expert

 • 

28.4K Messages

3 years ago


@row51 wrote:

I use Microsoft Edge. This process did not work for me.

The Move icon (and Print icon) did not return to the toolbar.


I don't use Edge, but for the first time I started it up and went to webmail and I see the Move and Print Icons.

 

Again_0-1593551402516.pngAgain_1-1593551575266.png

 

Regular Visitor

 • 

6 Messages

3 years ago

How do I clear the cache?

New Poster

 • 

2 Messages

3 years ago

More important for me, the Print icon has dispapeared from my Xfinity E-mail tool bar.

 

When I try to print using Ctrl/P  using the Google browser, I get an error message and nothing prints. I do not get this error with Firefox, and can print E-mails from this, but there is some superimposed verbiage about Ad Info and Ad Feedback over the loer right corner of the page. 

 

How do i get the Print icon back onto my Xfinity E-mail tool bar?

 

 

 

e-

Frequent Visitor

 • 

5 Messages

3 years ago

I would try clearing your browser's cache.  On Chrome, go to the menu (3 dots in upper right corner)/more tools/clear browsing data.  Then re-start the browser, or just re-starrt your computer.

Regular Visitor

 • 

2 Messages

3 years ago

The Move and Print icons are back on my email toolbar as well! 

 

Thanks everyone for the moral support.  I was nice to know that I wasn't alone with this issue.

 

However, I would like to know what caused this problem and who/how it was corrected, in case it happens again. 

 

Until then... 

Frequent Visitor

 • 

6 Messages

3 years ago

clear cookies, toolbar is back.    Thanks for UNBREAKING it 🙂

Regular Visitor

 • 

6 Messages

3 years ago

Yes! I cleared the cache and now ALL of the email toolbar icons are back!!!

New Poster

 • 

2 Messages

3 years ago

Ialso cleared my cache. Now the printer icon is appearing on my E-mail tool bar, at least most of the time.

gypsyldy

Contributor

 • 

26 Messages

3 years ago

It appears Email has gone back to the old format!  Yeah!!!  

forum icon

New to the Community?

Start Here