Sat, Feb 22, 2020 7:00 PM
My folders used to appear on the left column. They are missing/not showing up. These folders hold very important information. I need them back. I don't know what is wrong. I really need those folders and some big time help!
1 y ago
Bronze Problem Solver
How are you accessing email? On the web site? Which browser are you using? Using Chrome or MS Edge on my desktop and accessing https://connect.xfinity.com there is a 'Show Folders' and 'Hide Folders' selection at the bottom left of the screen:
Gold Problem Solver
@d-k-d wrote: ... folders ... missing ...
For reference: See the "Where did my folders and search go?" link under the "Using Email" heading at https://connect.xfinity.com/faq/email.html.
Thank you! I suffered 2 strokes and I didn't even see that!!! Much appreciated!