dave1775's profile

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Wednesday, September 9th, 2020 1:00 PM

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Missing emails

I am missing emails from Oct 2019 to Aug 31 that were in my inbox. They disappeared. I need to get my emails restored. 

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Expert

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29.7K Messages

5 years ago

As a precaution, I would change your password to something stronger than whatever it is right now, and also change your secret question and answer. Suddenly vanishing emails is a common sign of a malware infection or a compromised account. Run a complete scan of your machine with your A/V software to see if it finds anything wrong. 


Call Comcast security to see if they can recover the missing emails---------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

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